Shipping charges are applicable for every order.
Our shipping charges are
Standard Shipping: The order will be dispatched within 4 business working days ( Excludes Saturday, Sunday and Public Holidays )
Express Shipping: The order will be dispatched within 2 business working days ( Excludes Saturday, Sunday and Public Holidays ). Express Shipping available only on clothing and fashion jewellery.
Medium and Heavy Goods Shipping (6 - 20 Kg) : The order will be dispatched within 4 business working days ( Excludes Saturday, Sunday and Public Holidays ) We use India Post for these.
Our shipping vendor for clothing and fashion jewellery:
We ship all orders by default through DTDC standard shipping. Some parts are not serviceable by DTDC/other courier vendors in which case it will be sent through IndiaPost. In case you require shipping via. a different service please write to us at email@example.com along with your Order ID within 24-hours of placing your order. We will make a best attempt at shipping via. the service provider of your choice but we cannot the guarantee the same since this is subject to availability.
We will update your order with tracking details within 48-hours after the order has been shipped. You can track the parcel online using their tracking link provided in the order shipped mail. If you do not receive the shipment within expected timelines, please get in touch with us.
Standard delivery time is 3 business days for South India and 5 business days for North India (excludes Saturday, Sunday, and public holidays) after your order has been shipped.
Since we use a 3rd-party shipping service we cannot guarantee the time of delivery. Once your order has been shipped we cannot make any changes to the shipping address or phone number.
At the time of delivery, if you find the package tampered with, kindly do not accept the shipment. If you have accepted the shipment, it will be deemed as received by you in good condition.
Regarding any delivery issues, mail to us at firstname.lastname@example.org after 5 days from the date of shipment. Mention the order ID and name.
Our shipping partner for Medium and Heavy Goods (Handmade Baskets and Palmleaf Gifts) are ST Courier and India Post.